Velky Privacy Policy — Your Data Is Safe With Us

1. Introduction

Velky (https://velky.bet) is an internationally licensed online betting platform serving bettors in Bangladesh. We believe you have the right to know how your personal information is collected and used.

This Privacy Policy ("Policy") explains what information velky collects from you, why we collect it, how it is used, and what rights you have. This policy applies to our Terms & Conditionsoperates as part of.

By using the velky website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

2. What Data We Collect

Various types of data are collected when you create an account and use our services on Velky. See below for full details:

Information Collected Directly From You

• Identity Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Mobile number, email address, and current residential address.
• Financial Information: Mobile Pay/Nagad/Rocket number, transaction history, and deposit-withdrawal records.
• Identity Verification Documents: Photos of national ID or passport submitted during the KYC process.
• Account Information: Username, password (stored in encrypted form), and security question answers.

Automatically Collected Data

• Device Information: IP address, browser type and version, operating system.
• Usage Data: Which pages you visited on the site, how long you stayed, and which links you clicked.
• Betting Activity: Bet history, preferred game types, and betting patterns.
• Location Information: Approximate geographic location (based on IP address).

3. How We Use Your Data

Velky uses the information it collects for the specific purposes listed below. The legal basis for each use is also provided:

You can unsubscribe from promotional emails or SMS at any time. However, important service-related communications will continue to be sent.

4. Data Sharing & Disclosure

Velky does not sell your personal information to any third party. However, limited data may be shared in specific circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with payment partners such as Mobile Pay, Nagad, and Rocket.
• Regulatory Authority: Information may be provided to our licensing authority or law enforcement agencies when required for legal reasons.
• Technology Service Providers: With cloud service providers and cybersecurity partners used to operate the site — under strict confidentiality agreements.
• Fraud Prevention: Certain information may be shared with relevant authorities to prevent money laundering or fraud.

5. Cookies & Tracking Technologies

The velky website uses cookies and similar technologies. Cookies are small data files stored in your browser. We use the following types of cookies:

You can disable optional cookies through your browser settings. Please note that doing so may limit certain features on the site.

6. Data Security Measures

Velky follows industry-leading standards to protect your data. Our security layers are outlined below:

7. How Long We Retain Your Data

Velky does not retain your data beyond what is necessary. Retention periods vary depending on the type of data and applicable legal requirements:

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: After account closure, transaction records may be retained for up to 5 years as required by law.
• KYC Documents: Retained for 5 years after account closure in accordance with regulatory requirements.
• Analytics Information: Converted to anonymous form and retained for a maximum of 2 years.
• Marketing Information: Deleted immediately upon subscription cancellation.

8. Your Privacy Rights

As a velky member, you have the following rights:

9. Protection of Minors' Data

Velky strictly prohibits account registration by anyone under 18. We do not knowingly collect personal information from minors.

• Age is verified at registration and reconfirmed during the KYC process.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.
• If you suspect a minor is using our platform, please report it to support@velky.bet.

10. International Data Transfers

Velky is an international platform. Your data may be stored or processed on servers located in different countries.

• Secure Transfer: All international data transfers are conducted through encrypted channels.
• Contractual Safeguards: Adequate data protection agreements are ensured before transferring information to third countries.
• The Same Standard: Regardless of where data is held, the standards of this Privacy Policy apply universally.

11. Changes to the Privacy Policy

Velky may update this Privacy Policy from time to time. When changes are made:

• For significant changes, you will be notified in advance via email or an on-site notice.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may contact support@velky.bet to request account closure.

12. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch. We're always happy to help.

For general enquiries, visit our FAQ Page View our Responsible Gambling You will also find useful information on the page.