Betting is for fun, not stress. At Velky, we want you to always stay in control. This page brings together all the responsible gambling tools and resources you need in one place.
We believe betting should be enjoyable, not addictive. That's why we're with you at every step.
You can set your own daily, weekly, or monthly deposit limits. Once set, they take effect immediately — any increase requires a 7-day waiting period.
Decide how long you'll play before each session starts. Once the time is up, Velky will automatically alert you and give you the option to log out.
Keep "Reality Check" notifications on to remind yourself to take regular breaks. They'll let you know how long you've been playing and how much you've spent.
Need a break? You can temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, placing bets or making deposits won't be possible.
For a long-term break, you can self-exclude for anywhere between 6 months and 5 years. Once this decision is made, it cannot be reversed before the chosen period expires.
Velky's trained support team is available around the clock to listen. If needed, we can connect you with professional counselling services.
Responsible gambling means betting for fun while staying in control. Velky believes online betting should be a form of entertainment — not a source of income or a way to solve financial problems.
Every bettor's experience is different. Some play once a week, others every day. Either way, keeping a few core principles in mind will ensure betting stays enjoyable.
Velky's responsible gaming programme is built on three core pillars: Awareness, Control and Support. We're not here to stop you from playing — we want you to always make informed decisions.
Keep in mind: Betting is never a guaranteed source of income. The odds of losing are always greater than the odds of winning. Only wager money you can afford to lose without it affecting your daily life.
You can activate the following safety features directly from your account settings on Velky. All of them are completely free and can be enabled at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreases take effect immediately, but increasing your limit requires a 7-day waiting period. This is intentional — to prevent impulsive limit increases in the heat of the moment.
Set a cap on how much you can lose within a given period. Once that limit is reached, no further bets can be placed for the remainder of that period.
Set a time limit for each session. When the time is up, you'll get an automatic notification. This is especially useful when playing late at night.
Take a temporary break lasting anywhere from 24 hours to 30 days. During this period, you won't be able to log in or place bets. Your account will only reactivate once the period has fully elapsed.
Fully exclude yourself for 6 months, 1 year, 3 years, or 5 years. Once activated, the exclusion cannot be lifted under any circumstances before the chosen period ends. This is our most powerful protection tool.
Setting security limits on your Velky account takes just a few minutes. Here's the full process:
Log in to Velky with your email and password. Click on your profile icon in the top-right corner.
Go to your account settings menu and look for the "Responsible Gaming" option.
Choose what you need — deposit limit, loss limit, session timer, cool-off period, or self-exclusion.
Enter your preferred amount or time limit. Take a moment to think it through before confirming.
Save your settings. A confirmation email will be sent immediately. Your limits may take a few minutes to come into effect.
Need Help? Having trouble finding the settings? Email us at support@velky.bet or reach out via live chat. Our team will walk you through the entire process.
Betting addiction doesn't develop overnight — it builds gradually. If you notice any of the signs below in yourself or someone close to you, seek help right away.
Chasing losses by playing repeatedly, borrowing money to fund bets, or dipping into savings.
Feeling restless or irritable when unable to play, or hiding your betting from family and friends.
Constantly thinking about betting, and being unable to cut back despite wanting to.
Prioritising betting over work, studies, or time with family.
If you notice these signs, there's no reason to feel ashamed. This is a condition, not a character flaw. With the right help at the right time, recovery is possible.
Answer the questions below honestly. If you answer "Yes" to 3 or more, consider reaching out for professional support.
Have you ever placed another bet on the same day to try to win back money you lost?
Do you hide your betting from family or friends?
Have you ever used emergency funds or savings to place bets?
Have you tried to stop betting but found you couldn't?
Do you feel restless or irritable when you're unable to bet?
Are you prioritising betting over family, work, or studies?
Do you find yourself needing to bet more than before to get the same level of excitement?
Do you feel regret after betting, only to play again the next day?
You are not alone. If these questions feel difficult to face, talk to us today at support@velky.bet. Your privacy is guaranteed and there is no judgement.
Velky strictly prohibits anyone under 18 from using the platform. Our identity verification process ensures that only adults can create an account.
If there are teenagers or young children in your household, always log out of your Velky account and never share your password.
If you or someone you care about is struggling with problem betting, you don't have to face it alone. The resources and support channels below are always available:
Support@velky.bet — Responses within 24 hours. Strictly confidential.
Click the chat icon in the bottom-right corner of the Velky website. You'll get an instant response.
If needed, the Velky support team can connect you with a trained mental health professional.
To close your account urgently, email support@velky.bet with the subject line "URGENT SELF-EXCLUSION".
Keep in mind: Asking for help isn't a sign of weakness — it takes courage. The Velky support team is here for you, completely non-judgmental.
Here are answers to the most frequently asked questions about responsible gambling.
Velky is with you every step of the way with a full suite of responsible gaming tools. Open your account today and set your own limits.